Return & Refund Policy

We want customers to be confident when purchasing from Treasure Coast Metal Detectors. Please review the following return and refund terms before placing your order.

30-Day Return Period

Most eligible hobby metal detectors and accessories may be returned within 30 days of delivery.

To qualify for a return, the item must be:

• Unused and in the same condition in which it was received

• Complete with all original accessories, manuals, parts, and packaging

• Returned with proof of purchase

• Approved in advance by Treasure Coast Metal Detectors

A 20% restocking fee may apply to returned merchandise, along with return shipping costs, unless the fee is waived by Treasure Coast Metal Detectors.

How to Request a Return

Before sending any product back, please email:

returns@treasurecoastmetaldetectors.com

We will review your request and, if approved, provide return instructions and a Return Authorization number.

Please do not send merchandise back without prior authorization. Unauthorized returns may be refused and returned to the sender at the customer’s expense.

Return Shipping

Unless the product arrived damaged, defective, or incorrect due to an error by Treasure Coast Metal Detectors, the customer is responsible for return shipping costs.

We strongly recommend using a trackable shipping service and appropriate insurance when returning higher-value equipment.

Treasure Coast Metal Detectors is not responsible for merchandise lost or damaged during return shipment.

Restocking Fees

Approved returns may be subject to a 20% restocking fee, calculated from the purchase price of the returned item.

A restocking fee will generally not be charged when:

• We shipped the wrong item

• The product arrived damaged due to shipping

• The product is confirmed to be defective upon arrival

Other exceptions may be made at our discretion.

Professional Detection Systems – Final Sale

Due to the advanced, specialized, and high-value nature of professional detection systems, certain products are sold as final sale and are not eligible for return or refund once purchased, except where required by law or in cases of verified shipping damage, incorrect shipment, or a confirmed product defect.

This may include certain OKM 3D ground scanners, GPR systems, professional gold detectors, and other specialty detection equipment.

Where a product is subject to final-sale terms, that condition will also be stated on the individual product page.

Treasure Coast Metal Detectors does not guarantee the discovery of valuables, precious metals, buried objects, voids, or other targets. Detection results depend on numerous factors, including target presence, ground conditions, search depth, environmental conditions, equipment settings, operator experience, and proper use of the equipment.

Customers purchasing professional detection systems are strongly encouraged to review all product specifications, capabilities, limitations, and intended applications before placing an order.

Improper handling, misuse, incorrect setup, or use outside the manufacturer’s intended operating conditions may affect performance and may not be covered by warranty or other remedies.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If an item is damaged, defective, or incorrect, contact us promptly so we can evaluate the issue and determine the appropriate resolution.

Please keep all original packaging and shipping materials until the issue has been resolved. Photographs or other documentation may be required for a shipping or warranty claim.

Exchanges

The simplest way to exchange an eligible product is to request a return for the original item and, once the return is approved, place a separate order for the replacement item.

Please contact us if you need assistance choosing the correct replacement product.

Refunds

Once an approved return is received, we will inspect the merchandise and notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method, less any applicable restocking fee, shipping charges, or other authorized deductions.

Please allow additional time for your bank or credit card company to process and post the refund after it has been issued.

Original shipping charges, expedited shipping charges, and other delivery-related fees are generally non-refundable unless the return resulted from an error by Treasure Coast Metal Detectors.

Out-of-Stock Items

If an item becomes unavailable after you place your order, we will contact you.

You may be offered an alternative product or a refund to your original payment method.

Questions About Returns?

If you have questions about whether a product qualifies for return, we encourage you to contact us before purchasing.

Returns Email: returns@treasurecoastmetaldetectors.com
Phone: 772-800-9908